SHIPPING

Thank you for choosing SOOTHAES.

We use natural healing gemstones for all our products, with subtle optimization for certain gemstones to meet daily wear needs. All accessories are made of S925 silver with a protective coating.

Orders over $300 are eligible for free express shipping. SOOTHAES has warehouses in both North America and China. Products will be shipped randomly from both warehouses with same shipping costs. All orders are shipped Monday through Friday (PDT UTC-8/CST UTC+8). Order processing may take 1-3 days. Orders placed after 12 PM on Friday will be processed the following Monday. SOOTHAES is not liable for shipping delays. Unfortunately, once an order is shipped, no changes can be made.

 

PLEASE NOTE: 

- Certain items may have specific shipping dates, which is listed in the product description.

- Please note that all product prices on our website do not include customs duties or taxes for the destination country. If your order is subject to customs inspection and applicable duties are levied by the destination country, SOOTHAES is not responsible for these charges. The customer is responsible for any customs duties or taxes incurred. Thank you for your understanding.