- Our wires are proven durable with rigorous testing, but please avoid excessive stretching.

- Please keep bracelets away from sweat, cosmetics, perfume, pool water and chemicals to prolong its lifespan. 

- Please keep the bracelet away from sharp objects to avoid potential scratches.

- Please avoid touching the silver accessories frequently.

- Please store your pieces in a dry and cool place. 

- Natural gemstones can be fragile. To prevent potential scratches, please avoid using paper towels for cleaning. For maintaining the cleanliness and shine of the gemstones, gently scrub them with a soft-bristled brush, warm water, and non-detergent soap. Avoid using chemicals or excessive temperatures during cleaning.

In case of accidental damage, with gemstones and accessories still intact, we offer free lifetime repairs (within United States only, excluding return shipping costs). Please refer to Shipping Policy for more details. If you need further assistance, please Contact Us.

Thank you once again for choosing SOOTHAES.